Pump runs, no water

The pump runs but no water comes

The pump has lost its prime, usually after the tank ran empty.

1. Fill the tank, take out any softener cartridge and press the tank firmly onto its valve.
2. Run the pump in bursts of a few seconds. Never run it dry for longer.
3. Still dry: lift the tank and look at the valve in its base. A bent or broken centre pin stops water being drawn.
4. A pump that only hums quietly, with no vibration, has probably failed.

If the pump sounds loaded and the steam wand flows but the group does not, the three-way valve is stuck or blocked.

Profitec GO: every job